1. Introduction These Terms & Conditions govern your use of the Green Oasis Villas website and services. By booking a stay or using our services, you agree to comply with and be bound by these terms.
2. Booking and Payment
- Reservations: All reservations are subject to availability. We recommend booking in advance to secure your preferred dates.
- Payment: Payments can be made through our website using various methods, including credit/debit cards and payment gateways like Flutterwave. A deposit may be required to confirm your booking.
- Cancellation Policy: Cancellations must be made within the timeframe specified during booking to avoid any cancellation fees. Please refer to your booking confirmation for specific cancellation terms.
3. Check-In and Check-Out
- Check-In Time: Check-in is from [insert time].
- Check-Out Time: Check-out is by [insert time].
- Early check-in or late check-out may be available upon request, subject to availability and additional charges.
4. Use of Facilities
- Parking: Parking spaces are available and should be reserved in advance. Availability is on a first-come, first-served basis.
- Handicapped Rooms: Accessible rooms are available. Please notify us of any special requirements during booking.
- Breakfast: Breakfast can be booked online as part of your reservation. Additional charges may apply.
5. Guest Responsibilities
- Conduct: Guests are expected to behave respectfully and responsibly. Any damage caused to property by the guest will be charged to their account.
- Noise Policy: We maintain a quiet environment for all guests. Please keep noise levels to a minimum, especially during nighttime hours.
6. Liability Green Oasis Villas is not liable for any loss, damage, or injury sustained by guests during their stay, except where such liability cannot be excluded by law.
7. Privacy Policy We value your privacy. Personal information collected during booking is used solely for the purpose of managing your reservation and providing services. For more details, please refer to our Privacy Policy.
8. Amendments Green Oasis Villas reserves the right to amend these Terms & Conditions at any time. Guests are advised to review the Terms & Conditions periodically.
9. Contact Information For any inquiries or assistance, please contact us at:
- Email: reservation@greenoasisvillas.com
- Phone: +255761470800
- Address:Mbeya,Tanzani